Frequently Asked Questions
Everything you need to know about Naseem Al Hadaeq fragrances.
Are Naseem perfumes alcohol-free?
Yes, we specialize in premium alcohol-free water-based perfumes and concentrated perfume oils that are gentle on the skin and long-lasting.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on bottles that have been sprayed or opened.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer international shipping?
Yes, Naseem Perfume ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.