Returns & Exchanges
At Naseem Perfume, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy with your order, you can return or exchange unopened items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.
Pack Securely
Place the unused perfume in its original luxury packaging and secure it inside a sturdy shipping box to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our quality control team inspects the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing